Products
-
Advanced Phone Training & Objection Handling
CourseThe staff superpower that drives conversion, retention, and revenue
Free
-
Creating the Optimize U Referral Engine
CourseHow staff generate referrals without "selling"
Free
-
Staff Sales Foundations
BundleLearn how to be a front-line representative of OU - building trust with patients at every level to build new client conversion and long-term retention.
Free
-
Creating A Culture of Patient Retention & Lifelong Value
CourseUnderstand why retention is so critical to the business (as opposed to new client acquisition) Explore the psychology of retention Learn the 6 Pillars of High-Value Patient Retention Practice the Optimize U "Retention Moments" System
Free
-
.png)
Speaking Hormone Patient Language
CourseUnderstand the unique psychology of a hormone patient Learn how to build trust with Optimize U patients Best practices for handling sensitive topics How staff should (and shouldn’t) speak to patients How to handle overwhelmed/frustrated patients
Free
-
The Hormone Patient Care Cycle
CourseCourse Objectives: Understand the hormone patient life cycle Clarify staff responsibilities at each point in the patient funnel Build conversion and retention through consistency in these practices Understand the 6 pillars of running a clinic
Free